Shipping
Complimentary shipping on every order, right to your door.
Free shipping. Fast dispatch. Every order.
Every Theodore Magnus doormat ships free within the United States — no minimums, no codes. Orders are packed and on their way within one to two business days, and most arrive within a week.
Complimentary standard shipping on every order within the contiguous U.S. The price you see at checkout is the price you pay.
We pack and hand off your order within one to two business days of it being placed. You'll get a tracking link the moment it ships.
Once shipped, most orders arrive within three to seven business days depending on your location.
How it works
Order placed
You'll receive an order confirmation by email right away, with a summary of everything on its way to you.
Packed with care
Each mat is rolled in eco-conscious packaging to reduce waste and dispatched within one to two business days.
On its way
We email you a tracking link as soon as your order ships so you can follow it every step of the way.
Delivered
Your new doormat arrives at your doorstep, ready to give every entrance a warmer welcome.
Shipping questions
Standard shipping is complimentary on every order shipped within the contiguous United States. There are no minimums and no code required — it's already reflected at checkout.
Orders are packed and dispatched within one to two business days. You'll receive a tracking link by email as soon as your order leaves our facility.
Most orders arrive within three to seven business days after shipping, depending on your delivery address. Total time from order to doorstep is typically under a week.
The moment your order ships, we'll email you a tracking link. If you can't find it, check your spam folder or reach out and we'll resend it right away.
We ship across the U.S., including Alaska and Hawaii. Delivery to these locations may take a little longer. If you have a specific address question, just get in touch before ordering and we'll confirm.
Contact us with a photo of the damage and your order number and we'll ship a replacement right away at no cost — no need to return the damaged mat. See our Returns & Warranty page for more.
Questions about your order?
Our team is here Monday through Friday, 9am–5pm EST. Reach out anytime — we're happy to help.
Contact us